Flexibility built for uncertainty
For nearly 25 years, Concerti has supported Canadian manufacturing and distribution SMEs in implementing ERP solutions. Based in La Prairie, the company is a certified Epicor Platinum partner and was named 2025 Epicor Canadian Partner of the Year, a recognition that confirms its place among the most respected integrators in the country.
What truly sets Concerti apart is how it adapts to its clients' reality. The team recently supported a client facing major tariff uncertainty, a situation that complicates cost calculations and adds weight to shipping for many manufacturers these days. Rather than imposing a rigid, full integration at this level, Concerti chose to interconnect the new ERP with the functional systems the client already had in place. This hybrid approach keeps the flexibility needed to adjust processes as market conditions shift, without slowing down the implementation project.
“An ERP project unfolds in several stages. It's important for us to adapt our game plan to our clients' reality, to ensure continuous value creation without disrupting their operations.”
Benoit Gagnon, President, Concerti
Partnering rather than doing it all alone
That flexibility extends to technology partnerships too. If a third-party solution, a specialized CRM for example, better serves a client's specific need, Concerti doesn't hesitate to team up with trusted technology partners rather than building everything in-house. The goal stays the same: to build the most effective architecture for each business supported by integrating into Epicor the specialized solutions best suited to the client's reality.
Why Maillage over another option
That same logic is what led Concerti to CVDM's Maillage membership. The company wasn't just looking for new clients, but also for partnership and collaboration opportunities, exactly the kind of connections that active matchmaking can offer, rather than a more passive option like traditional advertising.
A human project first
This human-first approach shows up in how Concerti runs its implementation projects too. Before being a technology project, an ERP implementation is a human project. Concerti sometimes helps clients rethink their project team's makeup, or even fill a key role, convinced that success relies on the engagement of the people whose daily routine is disrupted. It is therefore essential to support these teams at every step so they feel confident and autonomous with their new tools.
Concerti is a CVDM member at the Maillage tier. Visit Concerti's website !
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